Standard Warranty – Unparalleled warranty cover as standard

Every one of our Mini PC and Rack PCs comes with a 2-year return to base warranty as standard. It’s hard to find another manufacturer who offers a Parts and Labour warranty like us!

Importantly, this entitles you to immediate business day telephone support from our UK-based team, should you encounter a problem. There are no online forms to fill in, and no hours spent waiting around for first response – just knowledgeable and friendly staff at the end of a phone, ready to help.

Where simple fixes can be identified using remote diagnosis, replacement parts are shipped directly to you without delay. Should remote diagnosis not determine a fault, our ‘common sense’ warranty includes a return to base policy, with a 3-business day turnaround on most diagnosed repairs. It means G2 Digital customers can purchase our products with the utmost confidence that wait times in the event of a problem will be kept to an absolute minimum.

Warranty Upgrade – Extend your warranty up to 5-years

We offer various options to extend your standard warranty, adding up to 3 further years of cover and the choice to enhance with on-site assistance. In the event a remote fix is not possible, or machines are deployed to perform critical tasks, on-site assistance offers the ultimate peace of mind. We offer both Next Business Day and 4-business hour critical response where an engineer will visit your premises to perform a fix. Due to the nature of our on-site warranty offering, these packages are currently restricted to fixed install units only rather than mobile or touring machines.