We’re excited to share that we have just kicked off the process to obtain the ISO9001:2008 standard for our business.
For those unaware of the standard, it is an invaluable Quality Management System that will help us improve the processes governing how we run our business. It’s a rigorous set of regulatory requirements, resulting in demonstration and verification that we have robust systems in place covering all aspects of our operation.
It’s going to be a significant undertaking, but nonetheless is one we believe will really benefit our customers in a variety of ways:
- Independent acknowledgement we have world-class processes
- Improved quality and service
- Right first-time attitude
- Fewer returned products and complaints
- Demonstrable commitment to quality
We’ll keep you posted on progress, but if you’d like to know more in the meantime please contact us.